Terms of Service
1. Acceptance of Terms
By accessing or using Listo ("the Service," "our Service," "the App"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and our End User License Agreement ("EULA"). If you do not agree, do not use our Service.
These Terms, together with our EULA and Privacy Policy, constitute a legally binding agreement between you and Innovative Brands LLC ("we," "us," "our"). By creating an account or using our Service, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement.
2. Description of Service
Listo is an event discovery platform that helps users find, share, and engage with events and experiences. The Service includes:
- Event discovery and recommendations
- User-generated content including posts, photos, videos, and media
- Location-based features and location tagging
- Social features including following, connections, and people you may know
- Messaging capabilities
- Affiliate content and partner experiences
- Business event listings and venue profiles
- Creator monetization features
We reserve the right to modify, add, or remove features at any time without notice.
3. Age Requirement and Account Registration
Minimum Age: You must be at least 18 years old to use our Service. By creating an account, you represent and warrant that you are 18 years of age or older. If we discover a user is under 18, we will terminate their account immediately.
Account Information: You agree to provide accurate, current, and complete information during registration and to keep it updated. You are responsible for safeguarding your credentials and for all activity that occurs under your account.
One Account Per Person: You may not create multiple accounts or create an account on behalf of another person without their consent.
4. SMS Messaging
Program Name: Listo Account Verification Alerts
By providing your mobile number and tapping "Send Code" in the Listo app, you consent to receive transactional SMS messages from Listo for account verification and login security.
Message Purpose: One-time passcode (OTP) and account-access verification only. Message Frequency: Message frequency varies based on user activity; generally 1 message per registration or sign-in attempt. Cost Notice: Message and data rates may apply. Opt-Out: Reply STOP at any time to opt out of SMS messages. Help: Reply HELP for help, or contact help@mylisto.app.
Consent to receive these messages is not a condition of purchase or account creation. We do not send promotional or marketing SMS under this program.
5. Acceptable Use
You agree not to use our Service to:
Content Violations:
- Post illegal, harmful, threatening, abusive, or defamatory content
- Share content that promotes violence, hatred, or discrimination
- Upload content that infringes on any third party's intellectual property rights
- Post fake, misleading, or deceptive information about events, venues, or other users
- Share another person's private information without their consent
- Distribute spam or unsolicited commercial messages
Platform Abuse:
- Create fake accounts or impersonate any person or entity
- Engage in harassment, bullying, or targeted abuse of other users
- Attempt to compromise, reverse engineer, or exploit our systems or security
- Use automated tools, bots, or scrapers without our prior written permission
- Interfere with other users' use and enjoyment of the Service
We reserve the right to remove content and suspend or terminate accounts for violations of these Terms, at our sole discretion.
6. Child Safety and Protection
Listo and its operator, Innovative Brands LLC, have a zero-tolerance policy for Child Sexual Abuse and Exploitation (CSAE) in any form. The following conduct is strictly prohibited on the Listo platform:
- Creating, uploading, sharing, distributing, or facilitating any Child Sexual Abuse Material (CSAM)
- Grooming, soliciting, or exploiting minors in any way
- Using Listo to make contact with minors for sexual purposes
- Any other conduct that constitutes child sexual abuse or exploitation under applicable law
Violations will result in immediate and permanent account termination and will be reported to law enforcement.
In-App Reporting. Listo provides an in-app mechanism for users to report content or conduct that may violate these standards. To report a concern, use the report function available on any post, profile, or event within the app, or contact our safety team directly at help@mylisto.app.
CSAM Removal and Reporting. Upon obtaining actual knowledge of CSAM on the Listo platform, we will promptly remove such content and report it to the National Center for Missing and Exploited Children (NCMEC) via CyberTipline at report.cybertip.org, or to the relevant regional authority, in accordance with applicable law.
Compliance. Listo complies with all applicable child safety laws and regulations.
Child Safety Point of Contact. Google Play and other platform partners may report potential CSAE content or concerns to our designated child safety contact at: help@mylisto.app
7. Prohibited Automated Access and AI Restrictions
No Automated Access
You may not access, collect, index, or extract any content, data, or information from the Service through automated means, including but not limited to bots, scrapers, crawlers, spiders, scripts, or any other automated tool or process, without our prior written permission. This applies regardless of whether the content is publicly visible.
No AI Training
You may not use any content, data, or information obtained from the Service — including user-generated content, event data, venue data, social graph data, or any other material — to train, fine-tune, evaluate, or otherwise develop any artificial intelligence, machine learning, or large language model system, whether for commercial or non-commercial purposes, without our prior written permission.
No Reverse Engineering or Circumvention
You may not attempt to extract the underlying data, structure, schema, or logic of the Service through any technical means. You may not circumvent, disable, or otherwise interfere with any rate limiting, access controls, authentication mechanisms, or other technical measures used to protect the Service or its data.
Consequences of Violation
Any violation of this section constitutes a material breach of these Terms and will result in immediate termination of your access to the Service. We reserve the right to pursue all available legal remedies, including injunctive relief without the requirement to post a bond or other security, as damages from unauthorized data extraction may be difficult to quantify.
8. User Content
Ownership and License
You retain ownership of content you create and post on Listo. By posting content, you grant us a worldwide, non-exclusive, royalty-free, irrevocable, sublicensable, and transferable license to use, reproduce, display, distribute, modify, adapt, translate, and create derivative works of your content for any purpose related to operating, developing, improving, promoting, and expanding the Service and any successor or related services.
Attribution
When you post content publicly on Listo, your username will be attributed to that content. This attribution is automatic and part of how the Service operates. You acknowledge that you have no control over attribution once content is posted publicly, and that your username may appear in connection with your public posts across the Service, including in feeds, discovery surfaces, and shared links. If you do not wish your username to be attributed to content, do not post it publicly — you may set posts to followers only or private.
Content Standards
All content you post must comply with these Terms and our Community Standards set forth in the EULA. You represent and warrant that:
- You have the rights necessary to post the content and grant the license above
- Your content does not violate any applicable law or third-party rights
- Location information you tag is accurate to the best of your knowledge
Content Removal
We may remove content that violates these Terms or our Community Standards. We do not guarantee we will review all content and are not obligated to do so.
9. Affiliate Content and Commercial Relationships
Some content on Listo may be associated with affiliate or partner relationships through which we may earn a commission if you interact with or purchase from a partner. Affiliate and partner content is disclosed within the app with a visible label.
Our editorial decisions about what events and experiences to surface are independent of affiliate relationships. We do not guarantee the accuracy, quality, or availability of any affiliate or partner content. Your transactions with affiliate partners are solely between you and those partners — we are not a party to those transactions and are not responsible for any issues arising from them.
10. Event Information and Accuracy
Listo aggregates event and venue information from a variety of sources including user submissions, public data, and partner integrations. We do not guarantee the accuracy, completeness, or timeliness of any event information. Event details including dates, times, locations, prices, and availability may change without notice. Always verify event details directly with the organizer or venue before attending.
11. Privacy and Data Use
Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service you agree to our Privacy Policy.
12. Intellectual Property
The Service, including its design, features, software, and all related materials, is owned by Innovative Brands LLC and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Service or its content without our prior written permission.
If you believe content on the Service infringes your copyright, please contact us at help@mylisto.app with a description of the claimed infringement and we will respond to valid DMCA takedown requests.
13. Third-Party Services
The Service may integrate with or link to third-party services, platforms, and websites. Your use of any third-party service is subject to that service's own terms and privacy policies. We are not responsible for the content, practices, or policies of any third-party service.
14. Payment Terms
We may in the future offer paid features, subscriptions, or other services. If and when paid features are introduced, applicable pricing, billing terms, refund policies, and cancellation terms will be clearly disclosed at the point of purchase and will supplement these Terms.
15. Service Availability and Modifications
The Service is provided on an ongoing basis but we do not guarantee uninterrupted or error-free availability. We reserve the right to:
- Modify, suspend, or discontinue any part of the Service at any time
- Perform maintenance that may temporarily affect availability
- Add or remove features without notice
We will make reasonable efforts to notify users of material changes to the Service.
16. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
- THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS
- ANY CONTENT OR INFORMATION ON THE SERVICE IS ACCURATE, COMPLETE, OR RELIABLE
- DEFECTS WILL BE CORRECTED
- THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS
USE OF THE SERVICE IS AT YOUR SOLE RISK.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INNOVATIVE BRANDS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF REVENUE, OR LOSS OF GOODWILL, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU EXCEED THE GREATER OF (A) $100 OR (B) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
18. Indemnification
You agree to defend, indemnify, and hold harmless Innovative Brands LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
- Your access to or use of the Service
- Your violation of these Terms
- Your content or your conduct on the Service
- Any claim by a third party related to your content or conduct
19. Account Termination
By You: You may delete your account at any time through the app settings. Upon deletion, your personal data will be handled in accordance with our Privacy Policy.
By Us: We may suspend or terminate your account at any time for violation of these Terms, for conduct we determine to be harmful to other users or the Service, or for any other legitimate business reason, with or without notice.
Effect of Termination: Upon termination, your right to use the Service ceases immediately. Content you posted publicly may remain visible to others unless you delete it prior to account termination. Your personal data will be handled in accordance with our Privacy Policy.
20. Dispute Resolution
Governing Law: These Terms are governed by the laws of the State of New York, without regard to its conflict of law principles.
Informal Resolution: Before initiating any formal dispute, you agree to contact us at help@mylisto.app and give us 30 days to attempt to resolve the issue informally.
Arbitration: Any dispute that cannot be resolved informally will be settled by binding individual arbitration administered under the rules of the American Arbitration Association. The arbitration will take place in New York, New York. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Exceptions: Either party may bring claims in small claims court if the dispute qualifies. Either party may seek emergency injunctive relief from a court to prevent irreparable harm pending arbitration.
Class Action Waiver: YOU AGREE THAT ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS.
21. General Provisions
Entire Agreement: These Terms, together with our EULA (available at https://www.mylisto.app/eula) and our Privacy Policy, constitute the entire agreement between you and Innovative Brands LLC regarding the Service. In the event of a conflict between these Terms and the EULA on mobile app-specific matters, the EULA takes precedence.
Updates to These Terms: We may update these Terms from time to time. We will notify you of material changes through the app or by email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
Severability: If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
Contact: For questions about these Terms, contact us at help@mylisto.app.
TOS-EN-V5-20260508